Privacy Policy
Last Updated: May 2026
1. Introduction
Clevara Facility Services (“Clevara”, “we”, “our”, or “us”) provides commercial cleaning operations, workforce coordination, facility service scheduling, reporting, and client communication tools through our website and operational platform located at https://clevarafacilityservices.ca.
2. Information We Collect
We may collect client organization information, workforce information, uploaded files, scheduling data, operational analytics, audit logs, communication records, and platform usage information.
3. How Information Is Used
Information is used for workforce scheduling, quote generation, operational coordination, reporting, communication delivery, audit tracking, compliance support, security monitoring, and service improvement.
4. Authentication & Security
Clevara implements role-based access control, session protection, audit trails, password security requirements, and commercially reasonable infrastructure safeguards.
5. Data Retention
Operational and audit records may be retained for legal, insurance, operational continuity, and compliance purposes.
6. Notifications
Clevara may send onboarding emails, scheduling alerts, operational notifications, password setup messages, and service communications through email or SMS.
7. Cookies & Analytics
The platform may use cookies and analytics tools to improve reliability, maintain sessions, and optimize performance.
8. Third-Party Infrastructure
Trusted third-party providers may be used for hosting, email delivery, cloud storage, monitoring, and communications.
9. User Rights
Users may request access corrections where legally permitted.
10. Security Disclaimer
No internet-based platform can guarantee absolute security.
11. Governing Jurisdiction
This policy is governed by Ontario and Canadian laws.
12. Contact Information
Clevara Facility Services
Website: https://clevarafacilityservices.ca
Email: info@clevarafacilityservices.ca
Phone: 613-700-7665