Clevara Operations & standards

Compliance & Trust Portal

Clear, verified operational frameworks for our clients and workforce.

1. Compliance & Trust

At Clevara Facility Services, we maintain a robust operational framework to guarantee quality control, safety guidelines, and WSIB regulations.

  • WSIB Insured: Full coverage for all employees to protect property owners and operators from liabilities.
  • Regular Audits: On-site safety compliance inspections performed by area managers and supervisors.
  • Safety Standards: Strict PPE guidelines including mandatory glove checks and compliance tags for all operational staff.

2. Privacy and Consent

We process candidate, workforce, and client data under strict consent mechanisms.

  • Explicit Consent: Explicit checkbox authorization is required prior to submitting careers application forms or receiving commercial quotes.
  • Consent Metrics: Consent events are logged with timestamp, form version, IP hash, and browser environment metrics to ensure complete auditable legal compliance.
  • Data Minimization: Information is only stored as long as necessary for recruiting or client service coordination.

3. Secure Document Handling

Any documents submitted to Clevara (resumes, licensing, certifications, site audit sheets) are managed under strict security protocols.

  • Secure Storage: All uploads are processed via encrypted channels and stored in secure cloud environments.
  • Access Controls: Document downloads are strictly guarded behind Role-Based Access Controls (RBAC) and serving routes.
  • Automated Purging: Inactive applicant files are automatically flagged for removal once the recruitment period expires.

4. Workforce Standards

Clevara employees must meet rigorous criteria before entering any commercial property.

  • Training: Mandatory WHMIS certification, health and safety training, and site-specific orientations.
  • Background Screening: Required criminal record checks for all cleaners, supervisors, and administrative personnel.
  • Code of Conduct: Absolute professional boundaries, clean uniforms, and adherence to strict property access policies.

5. Client Confidentiality

We isolate client platforms and data to ensure maximum operational confidentiality.

  • Platform Boundaries: Clients can only access their specific dashboards, invoices, quote statuses, and service history logs.
  • Internal Documents Vault: Training slide decks, operational manuals, and capability packs are protected by strict administrative/executive role checks.
  • Non-Disclosure: Our cleaners and supervisors sign comprehensive confidentiality agreements regarding client layout and site information.

6. Compliance Contact

If you have any questions regarding WSIB clearance certificate verification, privacy compliance, or our secure data practices, please contact our compliance office.